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Welcome to the Peak Rewards Program! The Peak Rewards Program (“Program”) allows you to participate in a program offered by Electrical District No. 3 (“Utility”) through which you may receive incentives for your continued enrollment. Electrical District No. 3 has contracted with the National Rural Telecommunications Cooperative (NRTC) and AutoGrid, a company that offers demand response management systems, to provide services allowing Electrical District No. 3 to schedule and manage limited duration control of Smart Thermostat devices enrolled into the Program. By submitting your enrollment information for consideration for acceptance to participate in the Program you (“Member” or “You/Your”) acknowledge and confirm that You:
General Information
The Program is a voluntary program made available by Electrical District No. 3 to its residential and small general non-residential electric members for the purpose of managing demand in the pursuit of lowering energy costs. To determine if you qualify for the Program and apply for enrollment into the Program, visit http://www.ed3online.org/accounts-programs/peak-rewards
Qualifying residential electric members will have the opportunity to earn an incentive from Electrical District No. 3 by allowing Electrical District No. 3 to control the use of their central air conditioning unit (“Equipment”) through their qualifying smart thermostat between May 1st-October 31st for the Summer Program Season and November 1st-April 30th for the Winter Program Season when the demand for electricity is the highest (“Program Season”). Equipment does not include any type of window unit air conditioners.
For Your participation in the Program and full compliance with these Terms and Conditions Electrical District No. 3 will provide You with a $25 bill credit per year between January 1st-January 7th after the end of the Program year. Participants may also receive a one-time $25 enrollment incentive, and may also receive a $50 bill credit for up to two eligible thermostats, up to a total of $100, as part of our rebate offerings. Rebate Terms and Conditions apply. To determine if your smart thermostat qualifies, visit: https://www.ed3online.org/energy-services/residential-rebates
Below are important terms that You must understand and agree to in order to participate in the Program:
Eligibility: This is a voluntary program for Electrical District No. 3’s residential or small general non-residential electric members. To be eligible for the Program, in addition to agreeing to these Terms and Conditions and any other requirements stated by Electrical District No. 3, You must: (1) have a residential or small general non-residential electric service account, in good standing, with Electrical District No. 3; (2) have an installed, operable, and compatible Smart Thermostat controlling Equipment, at Your service address; and (3) maintain Equipment as the primary cooling (or heating) control system(s) at Your service address.; (4) have a Smart Meter installed at Your service address.; (5) You must be enrolled for the entire Program Season to be eligible for incentives.
Device Connectivity and Access for Electrical District No. 3: To participate in the Program, You must allow Electrical District No. 3 access to control Your Smart Thermostat and Equipment. You are responsible for acquiring and maintaining: (i) a working and reliable internet connection and Wi-Fi network (if Smart Thermostat requires Wi-Fi) and other related equipment in Your home that is positioned to communicate reliably; (ii) an internet service provider ("ISP"); (iii) other system elements that may be specified as required by Electrical District No. 3 or the manufacturer of any required equipment (i.e. smart phone apps and active accounts with Your Smart Thermostat’s manufacturer). You are responsible for all fees charged by the ISP in connection with participation in the Program. You agree to use best efforts to maintain and repair Your Equipment to keep it/them in satisfactory operating condition. You must satisfy these requirements for as long as You are in the Program, using best efforts to maintain connectivity of Your Smart Thermostat, and ensure it is online and able to be called upon during a program event. Your participation in the Program may be terminated in the event that Electrical District No. 3 is unable to communicate with or access Your Smart Thermostat and communication or access is not restored within thirty (30) days. If communication or access is restored at a future date, You may opt back in if the Program is accepting new participants.
Program Modification or Termination: Electrical District No. 3 may modify or terminate the Program for any reason including, but not limited to, change in regulations and/or not receiving approvals from electricity grid governing bodies; decision of Electrical District No. 3 or its Board of Directors to modify or discontinue the Program; changes by the Smart Thermostat manufacturer(s) or discontinuance of support for the Program; and other such events. If any of these happen, Electrical District No. 3 will notify You. You may not receive further Program incentives after such termination of the Program. In any event, Electrical District No. 3 reserves the right to substitute an incentive of equal value to any described program participation incentive at Electrical District No. 3’s sole discretion at any time.
Control of Device: You acknowledge and agree that Electrical District No. 3 may control Your Smart Thermostat device(s) in Your home to remotely trigger an event that will cause Your Smart Thermostat to automatically change the temperature set point on that day, without any manual intervention by You. You will have the ability to opt out of event control and override any Electrical District No. 3 control simply by adjusting Your Smart Thermostat to a different temperature or, where supported by Your Smart Thermostat manufacturer, by using the mobile or web application You regularly use with Your Smart Thermostat. You understand that if You opt out or override an event’s control settings regularly during the Program Season, You may forfeit Your incentives for that Program Season and may affect Your program eligibility. Program events may take place during the Program Season, between 9:00am and 9:00pm. Electrical District No. 3 may initiate a maximum of four events per calendar week (one per day), and between fifteen to twenty events per Program Season. Each event may last up to, but not longer than, four hours. Events will regularly take place on weekdays but may take place on weekEnds in case of emergencies, such as power outages. You authorize Electrical District No. 3, its program implementation contractors, or subcontractors to contact You by email and other means for items and issues related to the Program, including but not limited to, providing advanced notice when events are scheduled to occur.
Data Access: By submitting Your enrollment information for consideration to participate in the Program You authorize Electrical District No. 3 and their respective agents, contractors, and service providers, to collect and share Your personal information or data related to Your enrollment and participation in the Program, which can include but is not necessarily limited to Your name, email address, service address, utility account number, thermostat serial number, activation date, Your enrollment information, statistics and data about Your energy use, any opt out decisions or actions by You, or other information related to Your participation in the Program. Any personal information or data collected by Electrical District No. 3 during the course of the Program will be used only for administering or reporting on the Program pursuant to these Terms and Conditions. This information will be used by Electrical District No. 3 for the administration, evaluation, and reporting on the Program in accordance with Electrical District No. 3 Privacy Policy available at https://www.ed3online.org/about-us/privacy-policy. You agree that information about Your service account, energy usage, and devices connected to Your service account, as well as any information You provide while applying for the Program or that is related to the Program may be shared by Electrical District No. 3 for the purpose of ensuring enrollment eligibility, compliance with Program requirements and analyzing program performance data. You consent to receive emails and other notifications sent by the Utility related to Your participation in the Program. Electrical District No. 3 may summarize or provide information about the results of the Program in publicly available studies or reports. In such case, data will be anonymized in a way that You cannot be individually identified. By signing up to participate in the Program, You consent to this information being accessed and provided to or by Electrical District No. 3 and/or their respective agents, contractors, and service providers.
Enrollment & Term: Agreement with these Terms and Conditions shall be effective commencing on Your submission of enrollment information and continue in effect in perpetuity unless or until terminated by either party. Either party may terminate these Terms and Conditions for any reason by providing the other party written or verbal notice to the other party. Participation in the Program is voluntary, and You may withdraw from the Program at any time. Withdrawal may render You ineligible to receive program incentives or future Program participation. You may provide written notice to Electrical District No. 3 at the following address: energy.services@ed-3.org or 41630 W. Louis Johnson Drive, Maricopa, AZ 85138, Attn: Peak Rewards Program. If You violate these Terms and Conditions, Electrical District No. 3 may immediately terminate Your participation in the Program and may elect to disqualify You from eligibility for incentives and/or future participation in the Program.
Liability: You assume all risk of participation in the Program. In no event shall Electrical District No. 3 nor any of its program implementation contractors or subcontractors be liable for any direct, indirect, special, punitive, incidental, or consequential damages to any persons or property resulting from or arising out of any use, repair, delay in repairing, replacement of, modification to, unavailability of, or status of the device system. Electrical District No. 3 nor any of its program implementation contractors or subcontractors shall be responsible for any costs related to the repair, maintenance or replacement of your device system.
Indemnification: You agree to indemnify, release and hold Electrical District No. 3 its program implementation contractors and subcontractors harmless for any liability, claim, demand, cause of action, injury, expense, or damage to any persons or property arising from their access and use of your smart thermostat device or system, or caused by any breach of these terms and conditions by you, your negligence or that of your household members, agents, servants, employees, tenants, licensees, invitees, tenant's invitees, or independent contractors to the maximum extent permitted by law, you agree to hold Electrical District No. 3 and its program implementation contractors and subcontractors harmless for any injury or damage caused or claimed to be caused by participation in the Program for: (1) death or personal injury arising as a result of Electrical District No. 3’s negligence or breach of contract; or (2) Electrical District No. 3’s fraudulent misrepresentation or deliberate breach of contract. Electrical District No. 3 has no liability to any participant for any loss, damage, costs or expense incurred as a result of or in connection with your participation in the Program.
General Provisions: These Terms and Conditions are governed and construed and enforced in accordance with the laws of the State of Arizona without regard to its choice of law provisions. These Terms and Conditions supersede any prior agreements and contains the entire agreement of the parties and all representations with respect to the subject matter hereto. Any prior correspondence, memoranda or agreements are replaced in total by these Terms and Conditions. The waiver of any of the rights or remedies arising pursuant to these Terms and Conditions on any occasion by any party shall not constitute a waiver of any rights or remedies in respect to any subsequent breach or default of the terms of these Terms and Conditions. As a condition of participating in this Program, You agree that all disputes that cannot be resolved amicably will be resolved individually, and will not be subject to class action or other similar process. You waive all rights or claims for incidental, punitive, consequential, or other special damages, including attorneys’ fees.
Welcome to Rush Hour Rewards, smart thermostat (“Program”). By becoming a Participant of the Program, you may help reduce stress on the grid in your electric service area. By participating in the Program, you may be eligible to receive the Reward described below, subject to these Terms and Conditions (“Terms”). To become a Participant in the Program, you must submit an application to, and have it accepted by the Utility (as is defined below).
PLEASE READ THESE PROGRAM TERMS AND CONDITIONS CAREFULLY. THIS PROGRAM IS VOID WHERE PROHIBITED BY LAW.
Binding Agreement: By applying for the Program, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Failure to comply with these Terms may result in your disqualification from the Program. The decisions of the Utility regarding your eligibility to participate are final and binding in all respects. Any false information provided within the context of the Program by any Participant is a violation of these Terms and may result in the immediate disqualification of a Participant and forfeiture of any Reward.
About the Program: Applicants whose applications to participate in the Program are accepted by Utility (“Participants”) and who fully comply with these Terms may receive the incentive set forth below (“Reward”) to be provided to you by Utility. To receive the Reward, you must be accepted as a Participant by Utility and your participation must not be withdrawn or terminated and the program must not be terminated. Participants may also help reduce stress on the electric grid.
Definitions: In the context of these Terms,
Application Consent by Participant: By submitting an application to enroll as a Participant, you authorize the Sponsor Parties to 1) collect and exchange data related to your identity, your opt-in or opt-out status, your energy usage and/or energy production, your Utility account, your electric bill, and operational data about your Devices (collectively, “Program Data”), solely for the purposes of determining your eligibility for the Program and operating the Program; 2) review and analyze all of your Program Data for the purposes of the Sponsor Parties fulfilling their obligations under the Program and applicable law, improving the Program and as otherwise permitted by applicable law, and to exchange conclusions with each other and publish results based on those conclusions, provided that they treat all such Program Data in accordance with their respective privacy policies; 3) automatically adjust your Devices, as required by the Program at times indicated by Utility (as described below) or for general system testing purposes; 4) send you emails, text messages, pre-recorded messages and other notifications related to the Program, including about your enrollment status and Program-related adjustments to your Devices; 5) send you emails, text messages, pre-recorded messages and other notifications related to surveys about the Program and to share your responses to such surveys among themselves; 6) summarize the results of the Program in publicly-available studies, provided that any Program Data included in such studies will be anonymous such that you are not individually identifiable.
Any additional Devices installed as part of your Sponsor system at your Utility service address will be automatically enrolled in the Program and may also participate in Adjustment Events, as described below. Rewards will be provided pursuant to the applicable Utility offer and the automatic enrollment of additional Devices may not result in additional Rewards.
Program Period: The Program will run for the period set forth below in the Additional Program Details section (the “Program Period”). You may be automatically re-enrolled in subsequent Program Periods at Utility’s discretion, subject to the then-current Terms for the Program.
Program Description: Participant agrees to allow Program Parties to control the Participant’s Devices during the Program Period. Such adjustments are referred to as “Adjustment Events.” Adjustment Events may change device mode, setpoint, or other settings, as applicable. For Devices that allow for temperature control, Adjustment Events may include or be preceded by “pre-cool” or “pre-heat” periods, wherein the then-current or scheduled target temperature setpoint is temporarily changed to prepare for the subsequent adjustment. For certain types of services offered by the Sponsor Parties, an Adjustment Event may occur even if the Device is in any kind of hold mode at the start of the Adjustment Event. Participant may opt out of an Adjustment Event at any time directly by adjusting his/her device.
How To Apply: You can apply to participate in the Program at the Program enrollment website specified below. Utility may accept or reject your application in their sole discretion.
How To Withdraw: Once you are accepted as a Participant in the Program, you may withdraw by emailing the Utility contact address specified below or calling your Utility. Withdrawal will not affect the other services provided by the Sponsor Parties to you. By withdrawing, you will render yourself ineligible to receive the Reward.
Disqualification: Utility may terminate your participation in the Program and Reward at any time and without liability upon notice to you via email if you violate these Terms, or applicable law, if you do not comply with any reasonable request from a Sponsor Party in connection with this Program, if your Utility declares you ineligible for the Program, if your account with Vendor is no longer in good standing, or if you tamper with or attempt to tamper with a Device or do not maintain a continuous connection between your enrolled Device(s) and the Service. If you enroll in a conflicting energy program through Sponsor Parties, Utility may terminate your participation in the Program without liability and without notice.
Privacy Notice: By participating in the Program, you agree that the Sponsor may collect your personal information or data and that if they cannot collect the required information or data, you may not be eligible to participate in the Program. Sponsor Parties will protect your personal information and usage data consistent with these Terms and each company’s then-current privacy policy.
Changes in Your Electricity Costs: Sponsor Parties are not responsible for any changes in your electricity costs during the Program.
Information: You represent and warrant to Utility that the information you provide to Utility while applying for and during the course of the Program is accurate and complete, and you agree to promptly notify Utility if any information you provided during your application for the Program has changed.
General Conditions: THIS PROGRAM IS GOVERNED BY THE LAWS OF THE STATE OF OKLAHOMA WITHOUT REGARD TO ITS APPLICABLE PRINCIPLES OF CONFLICTS OF LAW. THE UTILITY’S FAILURE TO ENFORCE ANY TERM OF THESE TERMS SHALL NOT CONSTITUTE A WAIVER OF THAT PROVISION. THE SPONSOR PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY INCORRECT OR INACCURATE PROGRAM APPLICATION INFORMATION, AND ASSUME NO RESPONSIBILITY FOR (I) TYPOGRAPHICAL OR OTHER ERRORS IN THE PRINTING OF THE PROGRAM MATERIALS OR THE OFFERING OR ANNOUNCEMENT OF ANY REWARD, (II) ANY ERROR, OMISSION, INTERRUPTION, DEFECT OR DELAY IN OPERATION OR TRANSMISSION AT ANY WEBSITE, (III) FAILURE OF ANY APPLICATION TO BE RECEIVED BY UTILITY DUE TO TECHNICAL PROBLEMS, TELEPHONE SERVICE PROBLEMS, PRINTING ERRORS, HUMAN ERROR OR TRAFFIC CONGESTION ON THE INTERNET OR AT ANY WEBSITE, (IV) COMMUNICATIONS LINE, HARDWARE AND/OR SOFTWARE FAILURES, (V) DAMAGE TO ANY COMPUTER OR DEVICE (SOFTWARE OR HARDWARE) RESULTING FROM PARTICIPATION IN THE PROGRAM, (VI) THEFT OR DESTRUCTION OF, TAMPERING WITH, UNAUTHORIZED ACCESS TO, OR ALTERATION OF APPLICATIONS AND/OR PROGRAM APPLICATION INFORMATION, OR (VII) APPLICATIONS WHICH ARE LATE OR LOST, OR (VIII) ANY LOSS OF INCOME DUE TO DEVICE CONTROL. PARTICIPANT ASSUMES ALL RISK OF PARTICIPATION IN THE PROGRAM. PARTICIPANT ACKNOWLEDGES AND AGREES THAT UTILITY IS IN NO WAY RESPONSIBLE FOR AND DOES NOT IN ANY WAY WARRANT THE OPERATION OR FUNCTION OF THE DEVICE AND THAT ANY SUCH WARRANTY FOR THE DEVICE SHALL BE FROM THE MANUFACTURER OF SUCH DEVICE. FURTHER, PARTICIPANT AGREES THAT UTILITY IS IN NO WAY RESPONSIBLE FOR OR SHALL HAVE NO LIABILITY FOR ANY CLAIMS WHATSOEVER ARISING OUT OF OR CONNECTED WITH THE OPERATION OR FAILURE OF ANY DEVICE.TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU INDEMNIFY AND AGREE TO KEEP THE SPONSOR PARTIES INDEMNIFIED AT ALL TIMES FROM AND AGAINST ANY LIABILITY, CLAIMS, DEMANDS, LOSSES, DAMAGES, COSTS AND EXPENSES THAT ARISE FROM OR ARE RELATED TO ANY ACT, DEFAULT OR OMISSION BY YOU AND/OR A BREACH OF ANY WARRANTY BY YOU AND/OR TO ANY ACT, DEFAULT OR OMISSION BY YOU UNDER THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO HOLD THE SPONSOR PARTIES HARMLESS FROM ANY INJURY OR DAMAGE CAUSED OR CLAIMED TO BE CAUSED BY PARTICIPATION IN THE PROGRAM AND/OR USE OR ACCEPTANCE OF ANY REWARD OTHER THAN FOR: (1) DEATH OR PERSONAL INJURY ARISING AS A RESULT OF UTILITY’S NEGLIGENCE OR BREACH OF CONTRACT; OR (2) THE SPONSOR PARTIES’ FRAUDULENT MISREPRESENTATION OR DELIBERATE BREACH OF CONTRACT. THE SPONSOR PARTIES HAVE NO LIABILITY TO ANY PARTICIPANT FOR ANY LOSS, DAMAGE, COSTS OR EXPENSE INCURRED AS A RESULT OF OR IN CONNECTION WITH A PARTICIPANT'S PARTICIPATION IN THE PROGRAM. IF ANY PROVISION OF THESE TERMS IS HELD TO BE INVALID OR UNENFORCEABLE, ALL REMAINING PROVISIONS OF THESE TERMS WILL REMAIN IN FULL FORCE AND EFFECT. THESE TERMS WILL BE BINDING ON UTILITY AND ITS SUCCESSORS AND ASSIGNS, AND PARTICIPANT. PARTICIPANT MAY NOT ASSIGN THESE TERMS WITHOUT THE WRITTEN CONSENT OF UTILITY WHEREAS UTILITY MAY ASSIGN THESE TERMS TO ANY THIRD PARTY. THE SPONSOR PARTIES ARE NOT RESPONSIBLE FOR THE POLICIES, ACTIONS, OR INACTIONS OF OTHERS THAT MIGHT PREVENT THE PARTICIPANT FROM ENTERING, PARTICIPATING, OR CLAIMING A REWARD.
These Terms constitute the entire agreement between Utility and a Participant relating to the subject matter hereof and supersedes all other such prior or contemporaneous oral and written agreements and understandings.
Arbitration: If you and the Utility do not resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding individual arbitration governed by the Federal Arbitration Act (“FAA”). You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved on an individual basis before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA. Any court with jurisdiction over the parties may enforce the arbitrator’s award.
No Class Action Procedure: Notwithstanding any of the foregoing or any other provision of these Terms, class arbitration is not permitted under any circumstance. You and the Utility agree that, by entering into this Agreement, THE PARTIES MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITY, and not as a plaintiff or class member in any purported class or representative proceeding. Further, you agree that the arbitrator may not consolidate proceedings or more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. Although the nonavailability of any form of representative or class proceeding is clear from this Agreement, should any dispute arise regarding or relating to the existence, validity, enforceability, or interpretation of the Arbitration and No Class Action procedures provisions above, the federal court located in Tulsa, Oklahoma shall have the sole and exclusive jurisdiction to hear and determine the issue.
Changes to the Terms: Utility may modify these Terms at any time. We will notify you by email at the most current email address we have on record for you when we make any material changes to these Terms, and the effective date of the modified Terms, which will be after the date of our notice to you. Your continued participation in the Program thereafter signifies your acceptance to such modified Terms. The modified Terms will apply only to disputes that arise after the effective date of such modified Terms. We will also post the most current version of the Terms on our website specified below and encourage you to check this site frequently.
Acceptance of Agreement: The use of an electronic signature process to accept and sign these Terms, including your indication of acceptance of these Terms by a click-through or click-wrap process presented on Vendor’s website, shall constitute effective execution and delivery of these Terms, and shall form a binding contract between you and the Utility.
Additional Program Details:
Reward and Eligibility details: